Trexie Ann
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
Results-driven Sales Development Representative with experience in lead generation, client outreach, and building strong customer relationships in remote environments. Skilled in prospecting, cold calling, and qualifying leads, with a strong ability to communicate value and drive engagement across digital platforms.
Adaptable and self-motivated, with a proven ability to manage time effectively while handling high-volume interactions. Brings a confident, personable approach to conversations whether through calls, messaging, or video helping convert prospects into opportunities.
Committed to continuous growth, with a strong work ethic and a focus on delivering measurable results while maintaining a positive customer experience.
Key Skills
• Lead Generation & Prospecting
• Cold Calling & Cold Outreach
• Sales Qualification (Inbound & Outbound Leads)
• CRM Management (e.g., Salesforce, HubSpot)
• Client Relationship Building
• Communication & Negotiation Skills
• Email & LinkedIn Outreach
• Appointment Setting & Pipeline Management
• Objection Handling
• Time Management & Multitasking
• Remote Work & Self-Discipline
• Video Communication & Presentation
• Active Listening & Customer Needs Analysis
• Goal-Oriented & KPI-Driven Performance
Professional Experience
Virtual Assistant / Sales Development Representative (SDR)
Freelance | Remote | 2024 – Present
• Executed outbound sales strategies including cold calling, email outreach, and LinkedIn prospecting to generate qualified leads
• Conducted lead research and qualification to support pipeline development and client acquisition
• Managed client communications, follow-ups, and appointment setting, ensuring consistent engagement
• Prepared quotations and coordinated with internal teams to support sales processes
• Created basic marketing materials using Canva to support outreach and branding efforts
• Served as the first point of contact, professionally representing client brands and maintaining strong relationships
⸻
Customer Service Representative
BPO Industry | 5 Years
• Handled high-volume inbound calls, addressing customer inquiries and resolving issues efficiently
• Delivered consistent, high-quality customer support, contributing to strong customer satisfaction
• Collaborated with internal teams to resolve complex concerns and improve service delivery
• Maintained professionalism and empathy in all interactions, strengthening client trust and retention
