Shelley Luisa D.
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
### Professional Summary
Fresh graduate with a Bachelor’s degree in Business Administration major in Marketing Management and internship experience in administrative and customer-facing support at the Social Security System (SSS). Skilled in communication, organization, research, Microsoft Office, Canva, and basic digital marketing tasks. Detail-oriented, adaptable, and eager to learn new tools and processes. Seeking a Virtual Assistant position at LeadMaker where I can apply my marketing knowledge, administrative skills, and strong work ethic to provide reliable support and contribute to client success.
Key Skills
### Key Skills
* Administrative & Virtual Assistance
* Digital Marketing Support
* Social Media Management
* Content Creation & Canva
* Online Research & Data Gathering
* Customer Service & Communication
* Email & Calendar Management
* Microsoft Office (Word, Excel & PowerPoint)
* Data Entry & File Organization
* Task & Time Management
* Attention to Detail
* Adaptability & Quick Learning
* Problem-Solving
* Professional Communication
* Remote Work & Team Collaboration
Professional Experience
### Professional Experience
**Social Security System (SSS) – Intern / Front Desk Support**
*Internship / On-the-Job Training*
* Assisted clients and provided professional front-desk support by responding to inquiries and directing them to the appropriate services.
* Assisted with administrative tasks, document handling, and organizing information and records.
* Communicated professionally with clients, staff, and other individuals while maintaining a courteous and helpful approach.
* Managed multiple tasks while maintaining accuracy and attention to detail.
* Supported daily office operations and followed established procedures and guidelines.
* Developed strong skills in communication, organization, customer service, and administrative support.
**Marketing Internship – University of the Cordilleras**
*Marketing Intern / On-the-Job Training*
* Assisted with marketing-related activities, including product development and promotional planning.
* Participated in the development of a product for a social marketing exhibit.
* Applied marketing concepts and creative problem-solving to support project objectives.
* Collaborated with team members to complete assigned tasks and meet project deadlines.
* Developed skills in research, communication, creativity, teamwork, and project organization.
