Hi, my name is Ruby Ann, and I’m a virtual assistant with a background in customer service, administrative support, sales operations, and a bit of digital marketing. Over the past several years, I’ve worked with international clients in the US, New Zealand, Australia, Ireland, supporting business owners and teams in fast-paced environments. My experience includes managing CRM systems like HubSpot and Ontraport, tracking leads, scheduling appointments, maintaining organized workflows using project management tools like Trello and Asana, and ensuring timely client communication. In my most recent role as a Sales Development Representative, I handle prospecting, demo scheduling, pipeline management, and follow-ups, which has strengthened my attention to detail and ability to manage multiple priorities.