Professional Summary

Sales Operations Leader specializing in building high-performing SDR teams and scaling outreach through AI-driven automation. Proven track record of architecting CRM workflows that recover billable hours and drive significant quarterly profit. Expert at blending sales strategy with instructional design to lead tech-enabled, remote teams toward sustainable growth

Key Skills

Operations & Automation: AI Integration , CRM & Telephony Automation , Process Mapping & Documentation. Leadership: SDR Team Management , Performance Coaching , Stakeholder & VIP Account Management. Strategy & Training: Sales Strategy Development , Instructional Design , Learning Management Systems (LMS). Data: Data Hygiene , Performance Analytics & Tracking.

Professional Experience

As a Sales Development Manager at Weblifestores, I pioneered the SDR team and architected CRM and phone system automations that drove $350,000 in quarterly profit. My background also includes serving as a Performance Coach at Sales Kiwi, where I managed 33 Virtual Assistants and implemented custom performance trackers to drive engagement. Previously, at The Studio Technologies Inc., I transitioned from a Creative and Learning Specialist to Sales Manager, focusing on end-to-end project success for VIP clients and mentoring specialists to reach their full potential.