I’m a results-driven Sales and Customer Service professional with experience in healthcare accounts, lead generation, and client relationship management. I excel at high-volume customer interactions, resolving complex issues related to claims, billing, and benefits, and consistently achieving KPIs such as customer satisfaction and quality standards. In my sales development experience, I specialize in cold calling, prospecting, and nurturing leads through the sales pipeline. I’m skilled at identifying customer needs, delivering tailored solutions, and building long-term relationships that drive business growth. I thrive in fast-paced environments, am highly adaptable and detail-oriented, and have extensive experience using CRM systems to manage leads and track performance efficiently.