Penelope
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
I am a results-driven professional with over 10 years of experience in Sales, Virtual Assistance and Customer Service. I am skilled in lead generation, inbound and outbound cold and warm calls, CRM Management, Administrative support, Business Development and Social Media Management. I have a strong communication skills, organization and has the ability to work independently with minimal supervision. I help support business growth while delivering excellent client service.
Key Skills
Sales & Lead Generation
Cold Calling & Sales Closing
CRM Management
Virtual Assistance & Administrative Support
Customer Service & Client Relations
Data Entry & Data Management
Email, Chat, and Phone Support
Microsoft Excel & Google Sheets
Organization & Time Management
Communication & Problem Solving
Professional Experience
Almost 10 years of professional experience in Sales, Virtual Assistance and Customer Service. Also had an experience handling a team of 12 as an Escalations Supervisor.
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