Freelancer / Virtual Assistant & Digital Marketing Support Remote | 2 years • Supported clients with administrative tasks, client communication, lead follow-up, scheduling, and digital operations. • Built and maintained websites, landing pages, funnels, forms, and workflows using GoHighLevel. • Managed CRM-related tasks, lead information, automation, and follow-up processes to keep client operations organized. • Created and edited content, graphics, social media posts, emails, and other client materials. • Handled online research, data organization, copywriting, and routine client requests with attention to detail. • Worked independently in a remote environment while managing multiple projects and deadlines. Head Coordinator | Host Niel Events Management Services 1 year • Coordinated schedules, event requirements, team members, suppliers, and client communications. • Tracked tasks and details across multiple activities while keeping clients and team members updated. • Handled changes and unexpected issues calmly and helped keep operations on schedule. Sales Team Leader | Converge 6 months • Supported and coordinated a sales team while monitoring daily activities and follow-ups. • Communicated with customers, addressed concerns, and helped team members resolve issues. • Maintained organized records and focused on meeting team and customer service goals. Branch Manager | DR. K Bibimbap 1 year • Handled daily branch operations, staff coordination, customer concerns, and administrative tasks. • Managed priorities in a fast-paced environment and ensured smooth day-to-day operations. Assistant Unit Manager | Pru Life UK 3 years • Coordinated with clients and team members, managed schedules, and supported administrative activities. • Handled customer communication and maintained organized information for ongoing business activities. Senior Business Process Associate | American Data Exchange Corp. 4 years • Performed business process and administrative support tasks requiring accuracy, organization, and attention to detail. • Worked with process requirements and handled information carefully while meeting quality and productivity expectations. Sales Officer | Probity Works 6 months • Handled customer communication, sales follow-ups, records, and day-to-day office tasks. Real Estate Sales Agent | Cathay Land 6 months • Communicated with prospects, followed up on inquiries, scheduled activities, and supported sales documentation