Sales Development Representative with experience in outbound calling, customer verification, and financial application processing within the lending industry. Skilled in handling inbound and outbound communication to verify client information, assess eligibility, and support loan approvals. Experienced in coordinating with third parties, managing CRM records, and supporting collections through follow-up calls and notifications. Demonstrates strong attention to detail and accuracy in handling sensitive financial data while supporting end-to-end client processes.

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Experience in the lending sector supporting loan processing and customer verification for U.S.-based clients. Responsibilities have included reviewing and verifying loan applications, conducting outbound calls to confirm personal, employment, and banking details, and coordinating with third parties for credit validation. Has managed end-to-end application support, including submission for approval and handling collections through proactive follow-ups. Additional responsibilities include maintaining accurate records, ensuring compliance with company requirements, and supporting operational workflows in a remote environment.