KRISTIAN
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
Detail-oriented administrative support and customer service professional with experience in data entry, client communication, scheduling coordination, document and records management, order fulfillment, logistics, and digital business operations. Proven ability to manage competing priorities, maintain accurate information, follow up on outstanding items, and resolve routine customer concerns independently. Proficient in Microsoft Office, Excel, Google Workspace, online research, and remote collaboration. Brings strong written and verbal English communication, adaptability, attention to detail, and a reliable home-office setup for full-time remote work with international teams.
Key Skills
Administrative Support | Calendar and Scheduling Coordination | Email and Customer Communication | Data Entry and Database Updates | Client Records Management | Document Preparation and Proofreading | Online Research and Reporting | Customer and Client Support | Order and Inventory Tracking | Supplier and Logistics Coordination | Process Improvement | Microsoft Office | Microsoft Excel | Google Workspace | Remote Collaboration | Time Management | Attention to Detail
Professional Experience
OWNER AND OPERATOR | Delightfully Yours, Home-Based Bakery Business | 2020 - 2026
Managed daily administrative and digital operations, including customer inquiries, order intake, scheduling, customized requests, and online communications.
Maintained accurate customer details, order specifications, transaction records, supplier information, inventory data, and operational files using spreadsheets and digital tools.
Coordinated order status, fulfillment schedules, supplier requirements, and delivery arrangements to support accurate and timely service.
Prepared quotations, order summaries, customer messages, and other business documents; reviewed details for clarity and accuracy before release.
Followed up on outstanding customer and supplier items, resolved routine order concerns, and escalated or adjusted plans when priorities changed.
Improved recordkeeping and order-tracking practices to provide better visibility across requests, schedules, and fulfillment activities.
