Jovelyn

Virtual Assistant

Get to Know Me

Professional Summary

Highly motivated Virtual Assistant, Sales Development Representative, and Inside Sales Agent with extensive experience in real estate, financial services, insurance, and B2B/B2C outbound calling. Proven track record in high-volume cold calling, lead generation, and appointment setting, including hands-on experience as an SDR engaging prospects, qualifying decision-makers, and booking sales opportunities. Skilled in CRM management, client engagement, and strategic follow-ups, with a strong ability to build rapport, handle objections, and move leads through the pipeline. Adept at managing multiple campaigns, meeting performance targets, and driving business growth through clear, professional communication and strong organizational skills.
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Key Skills

Cold Calling & High-Volume Outbound Prospecting Lead Generation & Qualification (B2B & B2C) Appointment Setting & Calendar Management Sales Development & Pipeline Management CRM Management (e.g., HubSpot, Follow Up Boss) Client Engagement & Relationship Building Objection Handling & Phone Sales Real Estate Support (Tenant Screening, Lead Follow-Up, Transaction Support) Email, SMS & Campaign Management Data Entry & Administrative Support Time Management & Multitasking Strong Verbal & Written Communication

Professional Experience

Real Estate Virtual Assistant, Admin & Lead Qualification Specialist EXP Realty | Jan 2024 – Jan 2026 Conducted outbound calls to homeowners to identify selling interest and qualify leads Handled inbound and outbound inquiries for rental properties and screened prospective tenants Coordinated rental application processes and collected required documentation Created Buyer’s Agent Agreements and ensured accuracy using SkySlope Followed up with buyer leads and scheduled appointments for agents Responded to SMS inquiries to maintain high engagement B2B Cold Caller (Sales Development Representative) KP Project Financial | Aug 2025 – Nov 2025 Conducted cold calls to Canadian businesses to identify funding needs Qualified prospects based on eligibility and gathered key business information Scheduled appointments and performed live call transfers to funding specialists Confirmation Agent / Appointment Setter The OMC Group | Mar 2024 – Jun 2024 Confirmed appointments and ensured high attendance rates Engaged with leads and supported phone sales efforts Inside Sales Agent / Appointment Setter Valentina Grbavac Real Estate Team | Jul 2024 – Nov 2024 Evaluated and qualified real estate leads based on readiness and interest Scheduled appointments and organized lead pipeline Appointment Setter (Tax Services) Phillips Business Group | Sept 2024 – Nov 2024 Scheduled appointments for clients with tax professionals Coordinated availability and ensured smooth scheduling process Cold Caller (Life Insurance Leads) Independent Role | Dec 2024 – Mar 2025 Conducted high-volume outbound calls to warm leads Scheduled appointments and updated CRM with call outcomes B2B Cold Caller Figment5 Marketing | Apr 2025 – Aug 2025 Generated leads through cold outreach to business prospects Qualified decision-makers and scheduled appointments Communicated value propositions for digital marketing services Real Estate Virtual Assistant / Campaign Manager Pomaikai Property Solutions LLC | Apr 2023 – Dec 2023 Managed cold calling, SMS campaigns, and landing pages Conducted lead qualification and scheduled appointments Performed circle prospecting and worked with FSBO leads General Virtual Assistant & Property Manager Florida Dreams Realty Group | Dec 2022 – Feb 2023 Managed emails, calls, and calendars Listed properties and handled rental inquiries Conducted tenant screening and drafted lease agreements Lead Management Specialist LT Personnel Inc. | Jun 2022 – Jan 2023 Captured, nurtured, and converted leads into clients Managed pipeline and scheduled appointments Customer Service Representative / Reservation Specialist IHG Intercontinental Hotels Group | Apr 2019 – Nov 2021 Assisted customers with reservations and upsold services Met daily sales and service targets Customer Service Advocate Sitel | 2014 – 2017 Provided customer support via phone and email Resolved customer concerns efficiently in a fast-paced environment

Jovelyn

Get to Know Me

Watch a brief introduction that highlights my professional background and areas of expertise.

Professional Summary

Highly motivated Virtual Assistant, Sales Development Representative, and Inside Sales Agent with extensive experience in real estate, financial services, insurance, and B2B/B2C outbound calling. Proven track record in high-volume cold calling, lead generation, and appointment setting, including hands-on experience as an SDR engaging prospects, qualifying decision-makers, and booking sales opportunities. Skilled in CRM management, client engagement, and strategic follow-ups, with a strong ability to build rapport, handle objections, and move leads through the pipeline. Adept at managing multiple campaigns, meeting performance targets, and driving business growth through clear, professional communication and strong organizational skills.

Key Skills

Cold Calling & High-Volume Outbound Prospecting Lead Generation & Qualification (B2B & B2C) Appointment Setting & Calendar Management Sales Development & Pipeline Management CRM Management (e.g., HubSpot, Follow Up Boss) Client Engagement & Relationship Building Objection Handling & Phone Sales Real Estate Support (Tenant Screening, Lead Follow-Up, Transaction Support) Email, SMS & Campaign Management Data Entry & Administrative Support Time Management & Multitasking Strong Verbal & Written Communication

Professional Experience

Real Estate Virtual Assistant, Admin & Lead Qualification Specialist EXP Realty | Jan 2024 – Jan 2026 Conducted outbound calls to homeowners to identify selling interest and qualify leads Handled inbound and outbound inquiries for rental properties and screened prospective tenants Coordinated rental application processes and collected required documentation Created Buyer’s Agent Agreements and ensured accuracy using SkySlope Followed up with buyer leads and scheduled appointments for agents Responded to SMS inquiries to maintain high engagement B2B Cold Caller (Sales Development Representative) KP Project Financial | Aug 2025 – Nov 2025 Conducted cold calls to Canadian businesses to identify funding needs Qualified prospects based on eligibility and gathered key business information Scheduled appointments and performed live call transfers to funding specialists Confirmation Agent / Appointment Setter The OMC Group | Mar 2024 – Jun 2024 Confirmed appointments and ensured high attendance rates Engaged with leads and supported phone sales efforts Inside Sales Agent / Appointment Setter Valentina Grbavac Real Estate Team | Jul 2024 – Nov 2024 Evaluated and qualified real estate leads based on readiness and interest Scheduled appointments and organized lead pipeline Appointment Setter (Tax Services) Phillips Business Group | Sept 2024 – Nov 2024 Scheduled appointments for clients with tax professionals Coordinated availability and ensured smooth scheduling process Cold Caller (Life Insurance Leads) Independent Role | Dec 2024 – Mar 2025 Conducted high-volume outbound calls to warm leads Scheduled appointments and updated CRM with call outcomes B2B Cold Caller Figment5 Marketing | Apr 2025 – Aug 2025 Generated leads through cold outreach to business prospects Qualified decision-makers and scheduled appointments Communicated value propositions for digital marketing services Real Estate Virtual Assistant / Campaign Manager Pomaikai Property Solutions LLC | Apr 2023 – Dec 2023 Managed cold calling, SMS campaigns, and landing pages Conducted lead qualification and scheduled appointments Performed circle prospecting and worked with FSBO leads General Virtual Assistant & Property Manager Florida Dreams Realty Group | Dec 2022 – Feb 2023 Managed emails, calls, and calendars Listed properties and handled rental inquiries Conducted tenant screening and drafted lease agreements Lead Management Specialist LT Personnel Inc. | Jun 2022 – Jan 2023 Captured, nurtured, and converted leads into clients Managed pipeline and scheduled appointments Customer Service Representative / Reservation Specialist IHG Intercontinental Hotels Group | Apr 2019 – Nov 2021 Assisted customers with reservations and upsold services Met daily sales and service targets Customer Service Advocate Sitel | 2014 – 2017 Provided customer support via phone and email Resolved customer concerns efficiently in a fast-paced environment

Highly engaging lead generation and support.

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