Joshua Hurry

Virtual Assistant

Get to Know Me

Professional Summary

Results-driven Sales Development Representative (SDR) and Sales Team Leader with 7+ years of experience in sales, customer service, and team management across BPO and technology environments. Proven track record in lead generation, cold calling, pipeline development, and coaching high-performing sales teams. Skilled at identifying customer needs, qualifying prospects, and consistently driving revenue growth.
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Key Skills

Lead Generation & Prospecting Cold Calling & Email Outreach Sales Qualification (Inbound & Outbound) CRM & Pipeline Management Appointment Setting & Demo Scheduling Objection Handling & Negotiation Team Leadership & Coaching Customer Relationship Management Microsoft Office / Google Workspace

Professional Experience

Sales Development Representative – Expedock April 2025 – April 2026 - Prospect and qualify inbound and outbound leads through cold calls, emails, and social outreach. - Conduct discovery conversations to identify customer needs and buying intent. - Schedule qualified meetings and product demonstrations for Account Executives. Team Leader – Sales – Acquire BPO January 2024 – January 2025 - Managed and coached sales agents to achieve and exceed revenue targets. - Collaborated with clients to provide performance updates and strategic recommendations. Team Leader – Healthcare – iOpex Technologies January 2023 – January 2024 - Supervised healthcare support teams handling credential validation for healthcare professionals. Team Leader – Travel Sales – Continuum Global Solutions June 2018 – December 2022 - Led travel sales agents in achieving sales quotas for travel products

Joshua Hurry

Get to Know Me

Watch a brief introduction that highlights my professional background and areas of expertise.

Professional Summary

Results-driven Sales Development Representative (SDR) and Sales Team Leader with 7+ years of experience in sales, customer service, and team management across BPO and technology environments. Proven track record in lead generation, cold calling, pipeline development, and coaching high-performing sales teams. Skilled at identifying customer needs, qualifying prospects, and consistently driving revenue growth.

Key Skills

Lead Generation & Prospecting Cold Calling & Email Outreach Sales Qualification (Inbound & Outbound) CRM & Pipeline Management Appointment Setting & Demo Scheduling Objection Handling & Negotiation Team Leadership & Coaching Customer Relationship Management Microsoft Office / Google Workspace

Professional Experience

Sales Development Representative – Expedock April 2025 – April 2026 - Prospect and qualify inbound and outbound leads through cold calls, emails, and social outreach. - Conduct discovery conversations to identify customer needs and buying intent. - Schedule qualified meetings and product demonstrations for Account Executives. Team Leader – Sales – Acquire BPO January 2024 – January 2025 - Managed and coached sales agents to achieve and exceed revenue targets. - Collaborated with clients to provide performance updates and strategic recommendations. Team Leader – Healthcare – iOpex Technologies January 2023 – January 2024 - Supervised healthcare support teams handling credential validation for healthcare professionals. Team Leader – Travel Sales – Continuum Global Solutions June 2018 – December 2022 - Led travel sales agents in achieving sales quotas for travel products