Sales Development Representative with experience in outbound calling, email outreach, and lead qualification across healthcare, customer service, and telemarketing environments. Skilled in managing inbound and outbound communications, scheduling appointments, and maintaining accurate CRM records. Experienced in supporting sales teams through consistent follow-ups, calendar management, and pipeline coordination. Strong background in customer support and administrative tasks, ensuring efficient handling of client interactions and operational processes.

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Several years of experience in customer service, sales support, and lead generation roles within BPO, healthcare, and hospitality environments. Has handled outbound cold calling for health insurance campaigns, qualified leads, and supported sales teams by scheduling appointments and managing follow-ups. Experience includes inbound customer service, technical support, and telemarketing, along with administrative responsibilities such as email management, data entry, and calendar coordination. Progressed into leadership responsibilities, overseeing team performance, managing workloads, and ensuring service quality while maintaining consistent achievement of sales and operational targets.