I am an individual with over six years of experience spanning Sales Development, Quality Assurance, and Customer Service. Sales Development Representative (1 year,3 months, Remote): Handles the full sales for StretchMed, focusing on outbound lead outreach, appointment setting, providing 5-star customer service, administrative tasks, and account management (billing, scheduling, Social Media management, and Google reviews). Quality Assurance Specialist (3 years 5 months): At Panasiatic Solutions, monitored, scored, and coached customer service agents to improve performance, customer satisfaction, and operational efficiency. Customer Service Representative (1 year 3 months): Handled customer inquiries, provided product information, and managed payment processing and account changes. My core skills, as demonstrated, include sales, appointment setting, calendar management, administrative tasks, account management (billing, scheduling, Social Media management, and Google reviews), coaching, quality control, customer relationship management, and detailed account handling.