Jean Grace

Virtual Assistant

Get to Know Me

Professional Summary

Highly organized and tech-savvy Virtual Assistant with experience in customer service, order processing, and business operations. Possesses strong skills in Google Workspace, Microsoft Office, and AI tools like ChatGPT and Gemini, complemented by excellent communication and time management abilities. Eager to leverage administrative and problem-solving expertise to support US based clients and contribute to operational growth at LeadMaker Services.
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Key Skills

Microsoft Excel & Word ChatGPT Data Entry Canva AI Google Workspace (Docs, Sheets, Slides, Drive) Zoom Discord Meta Business Suite Communication Skills Time Management Attention to Detail Adaptability Email Management Organization Canva Inventory Management Grammarly Gemini Microsoft 365 Google Meet CapCut Customer Service Teamwork & Collaboration Problem-Solving Multitasking Calendar Management Tech-savvy Proactiveness

Professional Experience

10/2025 – 12/2025 Intern Barista/Cashier But First, Coffee- Molino 3 Molino 3 Managed daily customer transactions with precision, ensuring accurate cash handling and meticulous record-keeping. Provided prompt and professional customer service by addressing inquiries, processing orders, and resolving concerns effectively. Orchestrated organized workflows in a fast-paced setting by prioritizing multiple tasks and adhering to service deadlines. Demonstrated acute attention to detail in preparing orders according to company standards and verifying transaction accuracy. Fostered effective collaboration with team members to ensure seamless daily operations and efficient service delivery. Maintained a clean, organized, and well-managed workspace, reflecting strong organizational and administrative habits. Cultivated excellent communication, time management, problem-solving, and customer support skills, highly transferable to administrative and virtual assistance roles. 04/2026 – 05/2026 11/2022 – Present Housekeeping Intern Casa Verde Hotel & Events Place Assisted in delivering exceptional guest service by responding promptly and professionally to guest requests and concerns. Coordinated with the front desk and housekeeping team to ensure timely room readiness and smooth daily hotel operations. Maintained accurate room status updates and communicated effectively with supervisors and other departments. Ensured guest rooms met stringent hotel cleanliness and quality standards before occupancy through meticulous attention to detail. Efficiently prioritized multiple tasks in a fast-paced environment while meeting daily operational deadlines. Developed robust communication, customer service, organization, and problem-solving skills through daily interaction with guests and hotel staff. Upheld a professional and courteous demeanor, contributing to a positive and memorable guest experience. Small Business Owner (Crochet Handmade Products) Yarn Yarn? PH Managed a small crochet business, overseeing all operational facets from product creation to final customer delivery. Processed customer orders, addressed inquiries, and provided personalized customer service to enhance client satisfaction. Prepared, packaged, and organized products for delivery, ensuring high standards of quality and presentation. Oversaw basic sales tracking, order fulfillment, and customer record management. Cultivated strong proficiencies in time management, creativity, customer relations, and entrepreneurship

Jean Grace

Get to Know Me

Watch a brief introduction that highlights my professional background and areas of expertise.

Professional Summary

Highly organized and tech-savvy Virtual Assistant with experience in customer service, order processing, and business operations. Possesses strong skills in Google Workspace, Microsoft Office, and AI tools like ChatGPT and Gemini, complemented by excellent communication and time management abilities. Eager to leverage administrative and problem-solving expertise to support US based clients and contribute to operational growth at LeadMaker Services.

Key Skills

Microsoft Excel & Word ChatGPT Data Entry Canva AI Google Workspace (Docs, Sheets, Slides, Drive) Zoom Discord Meta Business Suite Communication Skills Time Management Attention to Detail Adaptability Email Management Organization Canva Inventory Management Grammarly Gemini Microsoft 365 Google Meet CapCut Customer Service Teamwork & Collaboration Problem-Solving Multitasking Calendar Management Tech-savvy Proactiveness

Professional Experience

10/2025 – 12/2025 Intern Barista/Cashier But First, Coffee- Molino 3 Molino 3 Managed daily customer transactions with precision, ensuring accurate cash handling and meticulous record-keeping. Provided prompt and professional customer service by addressing inquiries, processing orders, and resolving concerns effectively. Orchestrated organized workflows in a fast-paced setting by prioritizing multiple tasks and adhering to service deadlines. Demonstrated acute attention to detail in preparing orders according to company standards and verifying transaction accuracy. Fostered effective collaboration with team members to ensure seamless daily operations and efficient service delivery. Maintained a clean, organized, and well-managed workspace, reflecting strong organizational and administrative habits. Cultivated excellent communication, time management, problem-solving, and customer support skills, highly transferable to administrative and virtual assistance roles. 04/2026 – 05/2026 11/2022 – Present Housekeeping Intern Casa Verde Hotel & Events Place Assisted in delivering exceptional guest service by responding promptly and professionally to guest requests and concerns. Coordinated with the front desk and housekeeping team to ensure timely room readiness and smooth daily hotel operations. Maintained accurate room status updates and communicated effectively with supervisors and other departments. Ensured guest rooms met stringent hotel cleanliness and quality standards before occupancy through meticulous attention to detail. Efficiently prioritized multiple tasks in a fast-paced environment while meeting daily operational deadlines. Developed robust communication, customer service, organization, and problem-solving skills through daily interaction with guests and hotel staff. Upheld a professional and courteous demeanor, contributing to a positive and memorable guest experience. Small Business Owner (Crochet Handmade Products) Yarn Yarn? PH Managed a small crochet business, overseeing all operational facets from product creation to final customer delivery. Processed customer orders, addressed inquiries, and provided personalized customer service to enhance client satisfaction. Prepared, packaged, and organized products for delivery, ensuring high standards of quality and presentation. Oversaw basic sales tracking, order fulfillment, and customer record management. Cultivated strong proficiencies in time management, creativity, customer relations, and entrepreneurship
Pattern of evenly spaced small blue dots forming a triangular shape on a transparent background.Pattern of evenly spaced small blue dots forming a triangular shape on a transparent background.

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