Sales Development Representative and operations leader with experience in B2B sales, business development, client acquisition, recruitment, and team management. Skilled in identifying sales opportunities, managing inbound and outbound pipelines, negotiating deals, building client relationships, and improving conversion rates. Brings leadership experience in customer support operations, team training, CRM optimization, and workflow automation. Experienced across real estate, design services, telecommunications, technical support, and customer service.

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Extensive experience in business development, sales, operations management, real estate acquisitions, and customer support. Responsibilities have included identifying new client opportunities, managing sales pipelines, negotiating contracts, building partnerships, and driving revenue growth. Has led support and lead management teams, overseen recruitment and training, monitored performance metrics, improved workflows, and optimized CRM systems. Additional experience includes qualifying real estate leads, analyzing property investments, negotiating with property owners, coordinating sales handoffs, and providing technical support and customer service across telecommunications, technology, and digital services.