Ihra
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
Organized and adaptable Virtual Assistant with experience supporting U.S. clients in home health, hospice, and customer service environments. Strong in communication, client coordination, data management, and administrative support, with knowledge of HubSpot and Google Workspace. Known for being reliable, detail-oriented, proactive, and able to manage multiple priorities while maintaining a professional and compassionate approach.
Key Skills
Strong Communication
Customer Service
Empathy & Emotional Intelligence
Lead Generation & Cold Calling
U.S. Client Support
CRM Management (HubSpot)
Data Entry & Documentation
Administrative Support
Time Management
Attention to Detail
Problem-Solving
Adaptability & Quick Learning
Professional Phone & Email Communication
Multitasking & Organization
Professional Experience
Telemarketer / Cold Caller | U.S. Clients
-Communicated professionally with U.S. clients through outbound calls and handled customer inquiries with patience and empathy.
-Maintained accurate customer information and updated records to support organized client management.
-Used CRM systems, including HubSpot, to document interactions and keep information organized.
-Followed up with clients and handled requests while maintaining a professional customer-focused approach.
-Managed multiple tasks and priorities while meeting daily performance expectations.
-Developed strong communication, time-management, attention-to-detail, and problem-solving skills through working with U.S. clients.
-Gained experience supporting clients in home health and hospice, requiring professionalism, confidentiality, patience, and emotional intelligence.
