Professional Summary

Results-driven Sales Development Representative with over 5 years of experience in lead generation, appointment setting, outbound prospecting, and client communication. Experienced in supporting international clients through LinkedIn and email outreach, qualifying leads, managing CRM systems, and coordinating schedules across multiple time zones. Skilled in building relationships with founders and decision-makers, nurturing leads, and providing administrative support to drive business growth. Recognized for being highly organized, proactive, and adaptable in remote work environments.

Key Skills

Outbound Prospecting and Lead Generation Appointment Setting and Calendar Management Client Communication and Relationship Building CRM Management (Salesforce) LinkedIn and Email Outreach Lead Qualification and Nurturing Customer Service and Complaint Resolution Administrative and Operations Support Time Management and Multitasking Reporting and Performance Tracking Google Workspace and Microsoft Office Suite

Professional Experience

Sales Development Representative (SDR) / Appointment Setter / BDR / Virtual Assistant Remote – Australian Company | June 2024 – January 2026 Conducted outbound prospecting through LinkedIn and email campaigns. Qualified leads and generated new business opportunities. Scheduled discovery calls and managed calendars across multiple time zones. Maintained CRM records and tracked pipeline activities. Performed lead nurturing and structured follow-ups to improve response rates. Supported business development initiatives and administrative operations. Marketing Head – STI College, Cotabato City August 2022 – December 2025 Led marketing campaigns to increase enrollment and brand visibility. Achieved 25% enrollment growth for three consecutive years. Managed inquiries, follow-ups, and communication workflows. Coordinated events and partnerships and supervised the marketing team. Prepared reports and analyzed campaign performance. College Professor – Entrepreneurship STI College, Cotabato City | May 2025 – December 2025 Delivered lectures on entrepreneurship, marketing, and business strategy. Mentored students in startup planning and execution. Developed lesson plans and evaluation systems. Sales Associate – FB Hotel, Koronadal City January 2019 – December 2019 Assisted customers with bookings and inquiries. Provided customer support and administrative assistance. Coordinated with team members to ensure smooth operations.