B2B Sales Development Representative (Remote) Level Up Digital Solutions | May 2022 – March 2025 Managed end-to-end lead generation targeting US & Canada markets Conducted 100+ cold calls daily and 200–300 contact points Used tools like LinkedIn Sales Navigator, Apollo, ZoomInfo Created and optimized email campaigns using Smartleads.ai Maintained CRM systems (HubSpot, Salesforce, Zoho, GHL) Booked 5+ qualified appointments weekly Performed lead qualification and handled full pipeline management Leads & Live Concierge / Appointment Setter APEX | Oct 2025 – Apr 2026 Handled inbound & outbound calls for patient inquiries Scheduled appointments using Athelas calendar system Managed CRM (GoHighLevel) and ensured timely follow-ups Assisted patients via calls and SMS Appointment Setter – Lead Management & Outreach Just About Cleaning (Australia) | Apr 2020 – May 2022 Managed Facebook, email, and inbound inquiries Generated appointments for residential & commercial clients Built and optimized outreach sequences Cold Caller / Appointment Setter SVC.PH | Feb 2019 – Mar 2020 Conducted outbound calls and qualified leads Set appointments and handled follow-ups Real Estate Cold Caller / Appointment Setter Gains Investments | Jan 2018 – Feb 2019 Generated leads and pre-qualified prospects Transferred warm leads to agents Lead Generation & Appointment Setter CNC Data | Apr 2017 – Jan 2018 Customer Service Representative Teleperformance / Firstsource | 2014 – 2017 Handled inbound support, troubleshooting, billing, and upselling