Denise Joy
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
A dedicated professional with over 7 years of experience as an Office Assistant, complemented by a targeted background as a Sales Development Representative. Proven track record in streamlining administrative operations, managing high-volume scheduling, and maintaining precise records. Successfully transitioned these organizational skills into a sales environment at Mobius, where I focused on lead generation, client outreach, and meeting monthly conversion targets. Adept at multitasking in fast-paced environments and committed to delivering high-quality support and business growth.
Key Skills
Organization: Keeping files, schedules, and office supplies in order.
Computer Skills: Using Microsoft Word, Excel, and email (Outlook/Gmail).
Communication: Answering phones and writing clear emails.
Time Management: Finishing tasks on time and multitasking.
Data Entry: Typing information accurately into systems or spreadsheets.
Lead Generation: Finding new potential customers to contact.
Outreach: Making cold calls and sending introductory emails.
Persistence: Staying positive and following up with people who don't reply.
CRM Basics: Updating customer info in tools like Salesforce or HubSpot.
Product Knowledge: Quickly learning and explaining what a company sells.
Professional Experience
Office Assistant | HRD Singapore Pte., Ltd
Genereal Trias, Cavite, Philippines | October 2019 – up to present (7 Years)
Administrative Support: Managed daily office operations, including filing, data entry, and document preparation for a team of [Number] staff.
Scheduling: Coordinated calendars, set up meetings, and handled travel arrangements to ensure smooth daily workflows.
Communication: Acted as the first point of contact for clients via phone and email, providing professional and timely responses.
Records Management: Maintained and updated digital and physical filing systems with 100% accuracy.
Office Coordination: Monitored office supplies and handled basic bookkeeping and expense tracking.
Part-Time Sales Development Representative | Mobius
Remote| May 2025 – November 2025 (6 Months)
Lead Generation: Identified and researched potential business leads to build a consistent sales pipeline.
Outreach: Conducted cold calls and sent personalized emails to introduce company services to prospective clients.
Qualification: Screened inbound leads to determine if they met the criteria for the senior sales team.
CRM Tracking: Logged all daily activities and updated customer information accurately using [CRM Name, e.g., HubSpot/Salesforce].
Goal Achievement: Consistently met weekly outreach targets and contributed to the team’s monthly conversion goals.
