Virtual Assistant and Administrative Support Specialist with over six years of experience in customer service, bookkeeping, data entry, and e-commerce support. Skilled in managing customer inquiries, processing invoices and payments, reconciling financial records, and maintaining accurate business data. Experienced in supporting online stores through product uploads, order fulfillment, inventory updates, and customer service. Proficient in QuickBooks, Xero, Salesforce, Shopify, Etsy, and Microsoft Office.

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Over six years of experience providing virtual assistance, administrative support, bookkeeping, customer service, and e-commerce services to remote clients. Responsibilities include processing invoices and payments, reconciling financial transactions, auditing accounts payable and receivable records, and maintaining accurate financial data using QuickBooks and Xero. Has supported debt settlement operations by communicating with creditors, resolving payment discrepancies, processing refunds, and reviewing client account documentation through Salesforce. Additional experience includes managing Shopify and Etsy stores, uploading products, fulfilling orders, updating inventory and tracking information, handling customer inquiries, and performing general data entry and administrative tasks.