PROFESSIONAL EXPERIENCE AVR OUTSOURCED Administrative Virtual Assistant October 2020 - October 2023 Provided administrative and virtual assistance to support daily business operations. Handled chat support and responded to client and customer inquiries professionally. Managed emails, messages, and follow-ups to ensure timely communication. Assisted with scheduling, data entry, file organization, and other administrative tasks. Updated records and maintained accurate information in company systems. Coordinated with the team to address client concerns and complete requests. Followed company procedures while maintaining professionalism and confidentiality. Power Works Co General Virtual Assistant December 2023 - February 2026 Managedclientwebsites using GoHighLeveland Wix Edited videos and created graphics using Canva and CapCut Helped with webinar setup, scheduling, and admin tasks Communicated with clients and made sure projects were completed on time Worked as a virtual assistant and supported daily business operations Executive Administration: Calendar and schedule management, appointment scheduling, Management: Email and inbox management, client and stakeholder communication, and follow-ups with internal and external teams. Documentation & Reporting: Preparing reports and presentations, document preparation, file organization, and creating SOPs and process documentation. Data & Systems Management: Data entry, database management, CRM updates, expense tracking, and reimbursement processing. Project & Research Support: Project coordination, research and information gathering, event planning, and ensuring tasks and deadlines are completed efficiently. February - September 2026 Klasek Entertainment Group LLC Head of Sales And Marketing Executive Virtual Assistant Managed executive calendars, scheduled appointments, and coordinated meetings. Handled email management, professional correspondence, and client follow-ups. Supported email marketing campaigns to generate leads and promote business services. Conducted cold calls and prospecting to identify potential clients and business opportunities. Built and maintained relationships with prospects, event planners, and potential business partners. Assisted with sales outreach, Content Creation Video Editing and Graphic Design and business development strategies. Managed CRM records and tracked leads, communications, and follow-up activities. Supported daily operations and marketing initiatives to improve business growth and efficiency. Remote Employee (Intern) Taking Calls (Inbounds and Outbounds) Customer Service Representative Payment Collection Experts