I am an experienced customer service and sales professional with background in outbound sales, inbound support, retention, and virtual assistance across Australian and US accounts. I have nearly 4 years of experience handling client communication through calls, chat, and email in fast-paced, target-driven environments. I am skilled in building rapport, resolving issues, and maintaining strong customer relationships while consistently meeting performance goals. I am adaptable, detail-oriented, and confident working independently in remote setups.