Sales Development Representative with experience in outbound cold calling, lead generation, appointment setting, and customer support across healthcare, telecommunications, and software services. Skilled in contacting prospective clients, supporting sales activities, qualifying inquiries, and assisting customers with technical issues and service enrollment. Brings additional experience in mentoring new hires, providing subject matter expertise, and supporting customer retention. Demonstrates strong communication, problem-solving, and client service skills.

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Experience in customer service, sales support, technical support, and appointment setting across telecommunications, healthcare, and accounting software. Responsibilities have included making high-volume outbound calls to prospective clients, generating leads, setting appointments, supporting sales conversations, and assisting with client intake. Previous roles involved handling inbound customer inquiries, troubleshooting technical issues, explaining products and services, and supporting health plan enrollment. Additional experience includes mentoring new hires, sharing product knowledge, guiding sales processes, and coordinating with teams to support business operations.