Sales Development Representative (SDR) Remote Conduct high-volume outbound calls and outreach to potential clients to generate qualified leads. Engage prospects, build rapport quickly, and identify business needs through consultative conversations. Qualify leads and schedule appointments for the sales team, ensuring a smooth handoff to closers. Handle objections professionally while maintaining a positive and persuasive communication style. Maintain accurate records of calls, notes, and lead status in the CRM system. Consistently meet daily call targets and appointment-setting goals. Customer Service Representative – Email & Live Chat Support Remote Provided timely and professional support to customers through email and live chat channels. Resolved customer concerns, answered product/service inquiries, and ensured high customer satisfaction. Managed multiple conversations simultaneously while maintaining accuracy and professionalism. Followed company policies to protect customer data and maintain confidentiality. Documented customer interactions and solutions in internal systems for tracking and quality assurance. Data Specialist – Google Maps Reviewed, verified, and updated location and business information to maintain data accuracy on Google Maps. Conducted quality checks and followed strict guidelines to ensure reliable mapping data. Met productivity and quality targets in a fast-paced, detail-oriented work environment. Identified and corrected discrepancies in map data to improve user experience.