Bryan

Virtual Assistant

Get to Know Me

Professional Summary

I have over 15 years of experience in sales, customer success, and operations leadership, primarily within the automotive and financial services industries. Throughout my career, I’ve focused on driving revenue growth, improving operational efficiency, and building high-performing teams. I currently work as a Sales Development Representative Manager at JD Power, where I lead a global team responsible for concierge and lead development programs for major U.S. automotive brands. Before that, I worked with American Express and HSBC, where I helped clients with financial services solutions while consistently exceeding sales targets and maintaining strong customer satisfaction.
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Key Skills

My key skills include sales development, team leadership, process improvement and creating strategies that improve both performance and customer experience.

Professional Experience

J.D. Power – Sales Development Representative Manager August 2019 – Present American Express – Business Consultant August 2018 – August 2019 HSBC Data Processing Philippines – Premier Account Consultant May 2010 – August 2018

Bryan

Get to Know Me

Watch a brief introduction that highlights my professional background and areas of expertise.

Professional Summary

I have over 15 years of experience in sales, customer success, and operations leadership, primarily within the automotive and financial services industries. Throughout my career, I’ve focused on driving revenue growth, improving operational efficiency, and building high-performing teams. I currently work as a Sales Development Representative Manager at JD Power, where I lead a global team responsible for concierge and lead development programs for major U.S. automotive brands. Before that, I worked with American Express and HSBC, where I helped clients with financial services solutions while consistently exceeding sales targets and maintaining strong customer satisfaction.

Key Skills

My key skills include sales development, team leadership, process improvement and creating strategies that improve both performance and customer experience.

Professional Experience

J.D. Power – Sales Development Representative Manager August 2019 – Present American Express – Business Consultant August 2018 – August 2019 HSBC Data Processing Philippines – Premier Account Consultant May 2010 – August 2018