Sales Development Representative with over 8 years of experience in sales, customer service, appointment setting, lead generation, and account management across e-commerce, real estate, security services, roofing, and digital services industries. Experienced in cold calling, client outreach, calendar management, CRM administration, and supporting sales pipelines through consistent prospect engagement. Strong background in customer support, dispute resolution, team leadership, and training, with a focus on driving conversions and maintaining positive client relationships. Skilled in managing both sales and operational functions in remote and fast-paced environments.

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Sales and customer service professional with over 8 years of experience supporting business growth through lead generation, appointment setting, account management, and client engagement across multiple industries. Career includes handling inbound and outbound customer interactions, generating qualified leads, managing sales pipelines, coordinating appointments, and supporting customer accounts from initial contact through conversion. Experience also includes team leadership and training responsibilities, providing coaching, performance monitoring, onboarding support, and operational oversight to improve team productivity and service quality. Strong background in CRM management, administrative support, and customer relationship development within remote and sales-driven environments.

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