Business Development and Sales professional with extensive experience in B2B sales, lead generation, account management, client retention, and sales pipeline development. Experienced in identifying and qualifying prospects, building client relationships, managing accounts, conducting cold outreach, preparing proposals, and developing strategies to generate new business opportunities. Strong background in BPO/RPO services, outsourcing, technology, financial services, and general business operations, with experience supporting clients throughout the sales and relationship lifecycle. Skilled in negotiation, client engagement, pipeline management, retention, and identifying opportunities for business growth and long-term partnerships.

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Extensive experience in business development, B2B sales, lead generation, account management, and client relationship management across BPO/RPO, outsourcing, technology, financial services, and other business sectors. Experience includes securing and developing client partnerships, identifying and qualifying business opportunities, managing sales pipelines, conducting cold calling and B2B outreach, preparing proposals, and supporting sales operations. Managed client accounts with a focus on retention, renewals, win-back opportunities, and upselling while collaborating with internal teams to resolve client concerns. Additional experience includes developing lead generation strategies, improving sales pipelines, negotiating with prospects and clients, managing business operations, and building partnerships. Has also exceeded sales targets, supported operational efficiency initiatives, and contributed to business growth through relationship management and strategic prospecting.v