Aya Jane
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
Results-driven Business Development and Client Success Professional with over six years of experience in business development, sales, account management, customer success, and virtual assistance. Experienced in lead generation, outbound prospecting, CRM management, and client relationship building. Proven track record of increasing regional sales by 25%, managing over 50 client accounts, generating 100+ qualified leads monthly, and maintaining a 95% client retention rate. Passionate about helping businesses grow through excellent communication, strategic outreach, and exceptional customer service.
Key Skills
Business Development
Outbound Prospecting
Lead Generation & Qualification
Sales Development
Account Management
CRM Management
Customer Service
Client Relationship Management
Virtual Assistance
Administrative Support
Email & Calendar Management
Research & Data Entry
Appointment Scheduling
Presentation & Training
Time Management
Cross-functional Collaboration
Professional Experience
I have over six years of professional experience across business development, sales, account management, customer success, and virtual support.
Currently, I work as a Sales Development Representative & Virtual Admin Assistant at His Word Business Support Services, Inc., where I conduct lead research and qualification, perform outbound outreach through calls, emails, and messaging platforms, schedule meetings and demos, maintain CRM records, and provide administrative support.
Previously, I served as Regional Team Leader / Business Development at Quipper Philippines, where I increased regional sales by 25%, managed more than 50 active client accounts, generated over 100 qualified leads per month, maintained a 95% client retention rate, led sales presentations, and mentored sales officers.
I also worked as a Sales Support Manager for Key2EU, converting inbound inquiries into signed contracts while providing customer support via chat and phone. Earlier in my career, I worked as a teacher, which strengthened my communication, presentation, and relationship-building skills.
