Agnezza

Virtual Assistant

Get to Know Me

Professional Summary

Results-driven administrative and virtual support professional with experience supporting 30+ physicians, managing high-volume documentation and scheduling, and coordinating administrative processes with accuracy and efficiency. Experienced in online research, data management, document control, client communication, and digital tools, with a track record of improving workflows, maintaining organized records, and supporting multiple priorities in fast-paced environments. Brings strong attention to detail, proactive problem-solving, and the ability to work independently while consistently meeting deadlines and deliverables.
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Key Skills

Administrative & Executive Support Calendar & Email Management Data Entry & CRM Management Online Research & Lead Generation Document Preparation & Proofreading Google Workspace & Microsoft Office Canva & Digital Content Support Customer & Client Communication Scheduling & Coordination Records & Document Management Process Improvement & Workflow Optimization Task & Time Management Data Accuracy & Quality Control Remote Collaboration & Communication Problem-Solving & Multitasking

Professional Experience

Keyword Researcher & Graphic Designer Local Leads Co. | 2026 - Conducted keyword research and online research to identify relevant search terms and content opportunities for international markets. - Produced SEO-related deliverables and graphic assets while working within daily output targets and quality requirements. - Used research, attention to detail, and structured workflows to consistently complete assigned tasks in a fast-paced remote environment. Administrative Assistant I / Department Secretary Zamboanga City Medical Center | Apr 2023 – Dec 2025 - Provided administrative support to 30+ physicians, coordinating schedules, documents, communications, and day-to-day departmental requirements. - Managed and maintained high-volume records and documentation, ensuring accuracy, completeness, and compliance with organizational and ISO standards. - Served as Document Controller and Procurement Facilitator, coordinating requests, tracking documents, and following up on outstanding requirements. Prepared, formatted, and proofread reports, correspondence, forms, presentations, and official documents using Microsoft Office and Google Workspace. - Conducted online research, organized information, and prepared concise summaries to support departmental decision-making and administrative tasks. - Used Google Workspace, Microsoft Office, Canva, HRBliz, Bizbox, QM System, and iQMS to manage information, workflows, and documentation. - Coordinated with physicians, staff, and other departments to resolve requests, follow up on pending items, and keep processes moving efficiently. - Supported ISO 9001 compliance by maintaining controlled documents and ensuring processes followed established standards. Marketing Specialist / Social Media Manager Freelance & Business Clients - Managed social media content, online research, customer inquiries, and administrative marketing tasks for small businesses. - Helped grow a client’s Facebook presence to 2–3 regular bookings per day and 4–5 bookings during peak seasons through consistent content and audience engagement. - Supported a wedding organizing campaign that increased sales by approximately 80% after introducing an installment-payment option. - Created and organized digital content using Canva and CapCut, while tracking tasks and deliverables to meet deadlines.

Agnezza

Get to Know Me

Watch a brief introduction that highlights my professional background and areas of expertise.

Professional Summary

Results-driven administrative and virtual support professional with experience supporting 30+ physicians, managing high-volume documentation and scheduling, and coordinating administrative processes with accuracy and efficiency. Experienced in online research, data management, document control, client communication, and digital tools, with a track record of improving workflows, maintaining organized records, and supporting multiple priorities in fast-paced environments. Brings strong attention to detail, proactive problem-solving, and the ability to work independently while consistently meeting deadlines and deliverables.

Key Skills

Administrative & Executive Support Calendar & Email Management Data Entry & CRM Management Online Research & Lead Generation Document Preparation & Proofreading Google Workspace & Microsoft Office Canva & Digital Content Support Customer & Client Communication Scheduling & Coordination Records & Document Management Process Improvement & Workflow Optimization Task & Time Management Data Accuracy & Quality Control Remote Collaboration & Communication Problem-Solving & Multitasking

Professional Experience

Keyword Researcher & Graphic Designer Local Leads Co. | 2026 - Conducted keyword research and online research to identify relevant search terms and content opportunities for international markets. - Produced SEO-related deliverables and graphic assets while working within daily output targets and quality requirements. - Used research, attention to detail, and structured workflows to consistently complete assigned tasks in a fast-paced remote environment. Administrative Assistant I / Department Secretary Zamboanga City Medical Center | Apr 2023 – Dec 2025 - Provided administrative support to 30+ physicians, coordinating schedules, documents, communications, and day-to-day departmental requirements. - Managed and maintained high-volume records and documentation, ensuring accuracy, completeness, and compliance with organizational and ISO standards. - Served as Document Controller and Procurement Facilitator, coordinating requests, tracking documents, and following up on outstanding requirements. Prepared, formatted, and proofread reports, correspondence, forms, presentations, and official documents using Microsoft Office and Google Workspace. - Conducted online research, organized information, and prepared concise summaries to support departmental decision-making and administrative tasks. - Used Google Workspace, Microsoft Office, Canva, HRBliz, Bizbox, QM System, and iQMS to manage information, workflows, and documentation. - Coordinated with physicians, staff, and other departments to resolve requests, follow up on pending items, and keep processes moving efficiently. - Supported ISO 9001 compliance by maintaining controlled documents and ensuring processes followed established standards. Marketing Specialist / Social Media Manager Freelance & Business Clients - Managed social media content, online research, customer inquiries, and administrative marketing tasks for small businesses. - Helped grow a client’s Facebook presence to 2–3 regular bookings per day and 4–5 bookings during peak seasons through consistent content and audience engagement. - Supported a wedding organizing campaign that increased sales by approximately 80% after introducing an installment-payment option. - Created and organized digital content using Canva and CapCut, while tracking tasks and deliverables to meet deadlines.
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