Trixia

Virtual Assistant

Get to Know Me

Professional Summary

Trixia is a seasoned BPO and people management professional with over 17 years of experience serving U.S. and Australian clients. She has built expertise across telecommunications, mortgage management, real estate, healthcare, e-commerce, and insurance. Skilled in sales, client servicing, and process implementation, she blends leadership with hands-on execution, consistently driving results while mentoring teams. Her background in marketing and business administration adds a strong strategic foundation, while freelance experience has expanded her versatility across diverse industries and outreach functions.

Key Skills Icon

Key Skills

  • Outbound and inbound sales: cold calling, appointment setting, lead nurturing
  • People management: coaching, KPI oversight, strategic planning
  • Process building and workflow optimization
  • Client servicing and account sustainability
  • Data analysis and sales forecasting
  • E-commerce marketplace operations (Amazon, Facebook Marketplace)
  • Healthcare insurance outreach and support
  • Real estate lead qualification and sales operations
  • Communication: rapport building, gatekeeper navigation, and customer care
  • Tools & methods: SWOT/SIPOC analysis, time management systems, structured reporting
  • Professional Experience

    Trixia has built her career around sales outreach and client engagement, driving results across telecommunications, mortgage, real estate, healthcare, and e-commerce. She has run outbound and inbound programs that involved cold calling, appointment setting, lead qualification, and pipeline management for U.S. and Australian clients.

    She combines strong communication skills with data analysis and reporting, streamlining sales processes and forecasting trends to improve productivity. Beyond corporate roles, she has freelanced in e-commerce and healthcare, managing online marketplace operations and conducting specialized outbound campaigns. Her consistency, adaptability, and tech-enabled approach make her highly effective in building and converting pipelines into opportunities.

    Trixia

    Get to Know Me

    Watch a brief introduction that highlights my professional background and areas of expertise.

    Professional Summary

    Trixia is a seasoned BPO and people management professional with over 17 years of experience serving U.S. and Australian clients. She has built expertise across telecommunications, mortgage management, real estate, healthcare, e-commerce, and insurance. Skilled in sales, client servicing, and process implementation, she blends leadership with hands-on execution, consistently driving results while mentoring teams. Her background in marketing and business administration adds a strong strategic foundation, while freelance experience has expanded her versatility across diverse industries and outreach functions.

    Key Skills

  • Outbound and inbound sales: cold calling, appointment setting, lead nurturing
  • People management: coaching, KPI oversight, strategic planning
  • Process building and workflow optimization
  • Client servicing and account sustainability
  • Data analysis and sales forecasting
  • E-commerce marketplace operations (Amazon, Facebook Marketplace)
  • Healthcare insurance outreach and support
  • Real estate lead qualification and sales operations
  • Communication: rapport building, gatekeeper navigation, and customer care
  • Tools & methods: SWOT/SIPOC analysis, time management systems, structured reporting
  • Professional Experience

    Trixia has built her career around sales outreach and client engagement, driving results across telecommunications, mortgage, real estate, healthcare, and e-commerce. She has run outbound and inbound programs that involved cold calling, appointment setting, lead qualification, and pipeline management for U.S. and Australian clients.

    She combines strong communication skills with data analysis and reporting, streamlining sales processes and forecasting trends to improve productivity. Beyond corporate roles, she has freelanced in e-commerce and healthcare, managing online marketplace operations and conducting specialized outbound campaigns. Her consistency, adaptability, and tech-enabled approach make her highly effective in building and converting pipelines into opportunities.