Rolando
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
Results-driven Sales Development & Business Development Virtual Assistant with 10+ years of experience in lead generation, outbound prospecting, appointment setting, CRM management, and sales support. Proven track record in B2B sales, inside sales, and team leadership across healthcare, technology, finance, and digital marketing industries. Highly skilled in qualifying leads, maintaining sales pipelines, and supporting closers to drive revenue growth. Detail-oriented, metrics-driven, and experienced working with US-based clients and remote teams.
Key Skills
Lead Generation & Prospect Research
Cold Calling & Email Outreach
LinkedIn Prospecting
Lead Qualification (BANT / ICP)
Appointment Setting & Calendar Management
CRM Management (HubSpot, Salesforce, Zoho – adaptable)
Sales Pipeline Management
Sales Reporting & KPI Tracking
Proposal & Quotation Preparation
Account Management
Team Coaching & Sales Training
B2B Sales & Inside Sales
Market & Data Research
Admin & Sales Support
Professional Experience
Business Development Specialist
Wing / Compu Group Medical | July 2024 – Feb 2026
Conducted lead generation and market research to identify high-quality prospects
Executed outbound outreach via calls, emails, and LinkedIn
Qualified leads and scheduled appointments for sales teams
Maintained and updated CRM with accurate prospect data
Provided sales reports and administrative support
Assisted sales teams with follow-ups and pipeline movement
Lead Generation Specialist
Outforce | Feb 2023 – June 2024
Performed market research to identify potential clients
Engaged prospects through outbound calls and follow-ups
Negotiated initial sales terms and identified client needs
Delivered tailored solutions aligned with customer requirements
Business Development Specialist
Interactive Research Communications (iRc) | Mar 2022 – Aug 2023
Conducted outbound sales calls and maintained active pipelines
Prepared proposals and quotations for prospective clients
Supported sales closing efforts through qualified lead handoff
Inside Sales Specialist
OrgVision – Future of Work | Sep 2021 – Feb 2022
Cold calling, lead generation, and appointment setting
Supported sales reps with prospect qualification
Community Relations
Association of Financial Educators (AFE) | Mar 2019 – Feb 2022
Lead generation and appointment setting through outbound calls
Built relationships with prospects in the financial education sector
Research Analyst
Leads R Us | Oct 2018 – Feb 2020
Conducted data research for digital marketing and lead generation campaigns
Built accurate lead lists for sales outreach
Sales Supervisor
Comodo Security Philippines Inc. | Jan 2015 – Feb 2018
Led B2B lead generation teams for SSL & security solutions
Reviewed, qualified, and distributed marketing-generated leads
Managed team performance, KPIs, and reporting
Conducted outbound calls via phone, email, and LinkedIn
Developed sales action plans and field programs
Prepared proposals, negotiated terms, and supported deal closures
Sales Coach
Branders | Jan 2014 – Dec 2014
Supervised and coached sales representatives
Improved sales techniques based on performance analysis
Set goals and monitored team metrics
Subject Matter Expert
Transcom Philippines | Jan 2009 – Dec 2013
Coached new hires during nesting periods
Provided floor support and handled supervisor calls
Created training programs to improve learning efficiency
Account: Comcast Billing & Collections
Customer Service Associate
Sitel Philippines Inc. | Aug 2007 – Nov 2008
Handled Bell Canada business accounts
Assisted customers with billing, account updates, and upselling
Delivered high-quality customer service



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