Sales Development Representative with over eight years of experience in merchant services, supporting the full onboarding lifecycle from sales through underwriting, approval, and ongoing account support. Proven background in cold calling, outbound pipeline development, and closing, with strong expertise in payment processing, e-commerce operations, and compliance workflows. Experienced working with multiple processors and platforms while maintaining accurate CRM records and managing high-volume onboarding activity. Known for delivering structured, compliant, and client-focused sales and onboarding support.

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More than eight years of experience in merchant services, onboarding operations, and sales development roles supporting both retail and e-commerce merchants. Responsibilities have included high-volume outbound prospecting, lead qualification, closing, and full-cycle onboarding with acquirers and ISOs. Managed merchant applications, underwriting coordination, KYC verification, PCI compliance, terminal and gateway setup, and post-approval support across multiple processors. Provided statement analysis, pricing guidance, and high-risk placement solutions while maintaining organized pipelines and accurate CRM activity logs to ensure compliant and efficient account activation.