Michael Adam
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
Highly motivated and results-driven professional with a strong background in administrative support, customer engagement, and sales outreach. Experienced in conducting discovery calls, managing CRM data, and coordinating with teams to achieve business goals. Skilled in building rapport, handling objections, and delivering clear, persuasive communication with prospects. Currently pursuing a Bachelor’s Degree in Business Management with a focus on Marketing, bringing both academic knowledge and practical experience in client-facing roles. Adaptable, proactive, and detail-oriented, with proven ability to balance urgency and quality while consistently meeting targets. Passionate about connecting with people, uncovering opportunities, and contributing to business growth in fast-paced environments.
Key Skills
My key skills include strong communication, both over the phone and in writing, engaging with customers and qualifying leads, and keeping CRM records organized and accurate. I’m also very good at managing my time, handling objections, and staying resilient in fast-paced, target-driven environments.
Professional Experience
In my previous roles, I’ve worked a lot in administrative support and sales outreach. For example, I handled warm calls and scheduling with property managers, where I had to qualify prospects, address objections, and successfully set up appointments for account executives. I also kept CRM records up to date, managed follow-ups, and made sure all lead information was accurate. On top of that, I’ve created email campaigns and professional correspondence to nurture leads and keep engagement strong. Overall, my experience has been a mix of customer engagement, lead qualification, and sales support — all skills that I know translate really well into the SDR role.
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