Sales Development Representative with experience supporting B2B sales operations, client communications, and lead management. Background includes cold calling, email follow ups, CRM tracking, and coordination with sales and marketing teams to support pipeline progression. Has worked with U.S. based businesses in payment systems, POS solutions, and service driven environments. Known for structured outreach, accurate documentation, and consistent support of qualified opportunities.

Client and lead management
Cold calling and demo scheduling
Quotation and proposal preparation
CRM and tracker updates including Pipedrive and Excel
Email communication and follow up
Market research and prospecting
Sales and marketing coordination
Administrative and documentation support

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Professional experience includes sales development and virtual sales support roles handling B2B inquiries, outbound outreach, and lead qualification for U.S. based companies. Has supported payment systems and POS solutions by preparing quotations, managing CRM updates, and following up with prospects through calls and email. Additional experience includes coordinating with marketing teams on outreach alignment, managing client documentation, and providing back office support for mortgage accounts, including application processing, email based follow ups, and record accuracy.