Louie
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
Results-driven sales professional with 15 years of experience spanning Food & Beverage, BPO, virtual assistance, wholesale distribution, and SaaS cybersecurity. Began career in the Food & Beverage industry as a Restaurant Manager for 9 years, where delivery sales and revenue growth were core performance KPIs. Transitioned into BPO as a Customer Service and Sales Representative for T-Mobile, strengthening consultative selling and customer retention skills.
Successfully moved into remote and virtual roles, serving as Sales Support for Danhov Jewelry (Los Angeles-based luxury brand) and later for Keycraft, a UK-based wholesaler of toys and gifts with operations in Australia, supporting field sales representatives for over 3 years. Most recently worked as a Sales Development Representative (SDR) for iBoss, a cloud-based cybersecurity solutions company, focusing on lead generation, prospecting, and pipeline development.
Known for adaptability across industries, strong communication skills, and the ability to support and drive sales operations in both B2C and B2B environments.
Key Skills
Outbound cold calling, cold emailing
Lead qualification
Account research
List building and data enrichment
Strong verbal and written communication
Objection handling and value-based selling
Discovery questioning and needs analysis
Rapport building with decision-makers
Call control and conversation flow
Booking qualified meetings and demos
Calendar coordination and scheduling
Pipeline management and follow-ups
Lead nurturing and multi-touch sequences
Handoff to Account Executives
CRM management and Sales engagement tools (Salesforce, HubSpot, Apollo, Insightly, NetSuite.)
Activity tracking and reporting
High-volume outreach management
Prioritization and task organization
Consistent follow-up discipline
Ability to work independently in remote environments
Meeting quotas and activity KPIs
Call, email, and response rate analysis
Understanding of SaaS sales cycles
Cloud-based solutions and subscription models
B2B buying processes and stakeholders
Professional Experience
Please Refer to my attached CV



.png)
.png)
.png)
.png)

.png)

.png)
.png)

.png)
.png)