Louie

Virtual Assistant

Get to Know Me

Professional Summary

Results-driven sales professional with 15 years of experience spanning Food & Beverage, BPO, virtual assistance, wholesale distribution, and SaaS cybersecurity. Began career in the Food & Beverage industry as a Restaurant Manager for 9 years, where delivery sales and revenue growth were core performance KPIs. Transitioned into BPO as a Customer Service and Sales Representative for T-Mobile, strengthening consultative selling and customer retention skills. Successfully moved into remote and virtual roles, serving as Sales Support for Danhov Jewelry (Los Angeles-based luxury brand) and later for Keycraft, a UK-based wholesaler of toys and gifts with operations in Australia, supporting field sales representatives for over 3 years. Most recently worked as a Sales Development Representative (SDR) for iBoss, a cloud-based cybersecurity solutions company, focusing on lead generation, prospecting, and pipeline development. Known for adaptability across industries, strong communication skills, and the ability to support and drive sales operations in both B2C and B2B environments.
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Key Skills

Outbound cold calling, cold emailing Lead qualification Account research List building and data enrichment Strong verbal and written communication Objection handling and value-based selling Discovery questioning and needs analysis Rapport building with decision-makers Call control and conversation flow Booking qualified meetings and demos Calendar coordination and scheduling Pipeline management and follow-ups Lead nurturing and multi-touch sequences Handoff to Account Executives CRM management and Sales engagement tools (Salesforce, HubSpot, Apollo, Insightly, NetSuite.) Activity tracking and reporting High-volume outreach management Prioritization and task organization Consistent follow-up discipline Ability to work independently in remote environments Meeting quotas and activity KPIs Call, email, and response rate analysis Understanding of SaaS sales cycles Cloud-based solutions and subscription models B2B buying processes and stakeholders

Professional Experience

Please Refer to my attached CV

Louie

Get to Know Me

Watch a brief introduction that highlights my professional background and areas of expertise.

Professional Summary

Results-driven sales professional with 15 years of experience spanning Food & Beverage, BPO, virtual assistance, wholesale distribution, and SaaS cybersecurity. Began career in the Food & Beverage industry as a Restaurant Manager for 9 years, where delivery sales and revenue growth were core performance KPIs. Transitioned into BPO as a Customer Service and Sales Representative for T-Mobile, strengthening consultative selling and customer retention skills. Successfully moved into remote and virtual roles, serving as Sales Support for Danhov Jewelry (Los Angeles-based luxury brand) and later for Keycraft, a UK-based wholesaler of toys and gifts with operations in Australia, supporting field sales representatives for over 3 years. Most recently worked as a Sales Development Representative (SDR) for iBoss, a cloud-based cybersecurity solutions company, focusing on lead generation, prospecting, and pipeline development. Known for adaptability across industries, strong communication skills, and the ability to support and drive sales operations in both B2C and B2B environments.

Key Skills

Outbound cold calling, cold emailing Lead qualification Account research List building and data enrichment Strong verbal and written communication Objection handling and value-based selling Discovery questioning and needs analysis Rapport building with decision-makers Call control and conversation flow Booking qualified meetings and demos Calendar coordination and scheduling Pipeline management and follow-ups Lead nurturing and multi-touch sequences Handoff to Account Executives CRM management and Sales engagement tools (Salesforce, HubSpot, Apollo, Insightly, NetSuite.) Activity tracking and reporting High-volume outreach management Prioritization and task organization Consistent follow-up discipline Ability to work independently in remote environments Meeting quotas and activity KPIs Call, email, and response rate analysis Understanding of SaaS sales cycles Cloud-based solutions and subscription models B2B buying processes and stakeholders

Professional Experience

Please Refer to my attached CV