Pitch Black Media – Part-time Lead Generation Specialist / May 2025 – July 2025 Generating and qualifying leads through cold calling and online outreach Present web design services to potential clients Build and maintain strong client relationships Close deals and contribute to the company’s growth Wing Assistant Philippines – Part-time & full-time Sales Development Representative / February 2025 – August 2025 Research and identify potential leads through different platforms like social media, company websites, Google, or CRM tools Make cold calls to prospects and send cold emails Follow up with leads who engaged with marketing campaigns Personalize engagement based on the prospect’s industry, pain points, or behavior Use a qualification framework like BANT to assess lead quality Ask discovery questions to understand needs and fit. Set appointments or demos for Account Executives or sales closers Ensure all key decision-makers are involved before handing off Log all activities, notes, and updates in CRM Track lead status Practice objection handling and refining the pitch Alfarok LLC (alfadrilling.com) – Part-time Sales Representative, Cold Caller & Appointment Setter / August 2024 – December 2024 Develop and implement cold calling strategies to achieve company targets Establish and maintain relationships with new and existing clients through phone calls Identify market trends and potential opportunities for business growth Provide excellent customer service and support Prepare and deliver sales pitches to prospective clients Solar Delight (solardelight.net) – Part-time Cold Caller & Appointment Setter / May 2024 – July 2024 Cold call potential customers to introduce our solar energy solutions and service Engage with leads to qualify their interest and schedule appointments for our solar energy consultants MV Multimedia (mvmultimedia.com) – Part-time Cold Caller & Appointment Setter / October 2023 – August 2024 Finding appointments with potential seller clients for real estate agents in Australia Fair Deal Home Buyers (fairdealhomebuyers.com) – Full-time Home Buying Specialist & Appointment Setter / November 2023 – February 2024 Manage, build rapport, and nurture leads in the company's database Reaching out to individuals who are looking to sell their homes Understanding prospects and offering a solution based on needs Managing leads and ongoing follow-ups with prospects Wireless Support (wirelesssupport.com) – Full-time B2B Sales & Telemarketing Representative / April 2023 – August 2023 Making phone calls to US-based businesses and offering Mobile Device Management solutions and services Selling products for all 3 carriers, including Verizon, AT&T, and T-Mobile Engage with and reassure customers to deliver outstanding customer service JAES LOGISTICS (jaeslogistics.com) – Part-time Telemarketing Specialist / February 2023 – March 2023 Doing B2B cold calls to offer medical courier services in Oregon and Washington state Spark Studio (sparkstudiotx.com) – Part-time Email Marketing Specialist / November 2022 – December 2022 Updating leads for an email marketing campaign Making sure each client to be contacted is running an e-commerce business is contacted Stellarscope Media (stellarscopemedia.com) – Part-time Outreach Specialist / May 2022 – October 2022 Doing outbound calls to offer digital marketing solutions via social media platforms Setting appointments for interested prospects Making follow-ups through phone and email We Are Web (weareweb.com.au) – Part-time Sales Consultant | November 2021 – March 2022 Doing outbound calls to offer a free website audit and marketing consultation Setting appointments for interested business clients Making follow-ups through phone and email CoreSell (coresell.ca) – Part-time B2B Appointment Setter & Cold caller | May 2021 – January 2023 Doing outbound calls to set appointments regarding business printing solutions/document management Making follow-ups through phone and email Signature by Photologo (photologo.co) – Part-time Inbound Sales Chat Representative | September 2020 – October 2020 Responding to customers’ questions through Live Chat Increasing customer satisfaction and building loyalty by providing amazing, personal customer support Helping customers with questions about our products, support, and changes to their orders, as well as coaching them toward making their first sale Escalating any issues/important information KMC Solutions (catch.com.au) – Full-time Customer Service Representative | January 2019 – June 2020 Assisting customers with returns, refunds, replacements, and tracking orders Handling customer complaints Escalating issues to Marketplace products (damaged, faulty, and change of mind returns) Shore Solutions Inc. (Melbourne IT) – Full-time Sales Executive | August 2016 – September 2017 Assigned to sell domain names (renewal and registration), website design plans, web and email hosting, and other website security software Convergys Corp. (Microsoft) – Full-time Customer Service/Technical Support/Sales | February 2014 - March 2016 Developed knowledge with Microsoft products, mainly Office applications and Windows Operating systems Troubleshooting common issues and errors for Word, Excel, Outlook, Windows 7, 8, 8.1, 10, and Office for Mac Selling Microsoft products and services for technical support and virus protection Escalating cases to Tier 2 Support if needed Spark Marketing & Research – Full-time Telesales Representative | August 2013 – February 2014 Offering monthly subscriptions to magazines for professionals in the U.S.