Juneth
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
Versatile Customer Service and Sales Specialist with 9 years of experience delivering excellent customer support while driving sales growth. Adept at managing inbound and outbound calls, resolving complex issues, and creating positive customer experience. Proven track record in appointment setting, upselling, and achieving sales KPIs while maintaining high customer satisfaction. Skilled in using tools like, Salesforce, Zoho, Go High Level, Close.io to manage customer interactions and streamline workflows. Highly adaptable, results-driven, and committed to exceeding performance metrics in both service and sales environments.
Key Skills
Customer Service (inbound/ outbound)
Appointment Setting & Pipeline Building
CRM management (Salesforce, Zoho, Close.io)
Cold Calling & Email Management
Payment Processing
Strong Communication & Active Listening
Professional Experience
I have over four years of experience working specifically in Sales Development roles, where my primary focus has been cold calling and appointment setting. I’ve handled outreach for life insurance industry and website services.
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