Archerwell Consulting | Sales Development Representative (Remote) June 2025 – October 2025 Drove client acquisition for a recruitment and staffing business by serving as the sole point of contact for new business outreach. Successfully managed the full sales development cycle, from initial contact and needs assessment to securing meetings with top-tier corporate decision-makers. Utilized Zoho and Apollo to maintain a clean database of client interactions and track pipeline movement, ensuring high data integrity for follow-up strategies. Dempsey Resource Management Inc. | Lead Generation Specialist (Remote) January 2025 – June 2025 Executed a multi-channel outreach strategy (cold calling, email, LinkedIn) that consistently generated qualified leads, boosting the sales pipeline by an estimated 15% within six months. Qualified and pre-vetted all inbound and outbound leads according to strict business requirements, significantly improving the Sales Team's conversion efficiency. Maintained 100% data accuracy across the CRM database by conducting regular updates and market research to identify and target high-value new clients. Collaborated closely with sales and marketing to refine targeting strategies, directly contributing to increased business development efforts and projected income growth. Hyremote | Recruitment Specialist (Remote) September 2024 – December 2024 Spearheaded the initial screening and interview process for virtual assistant candidates, efficiently qualifying a high volume of applicants. Consistently endorsed high-potential candidates directly to management for the final interview round, meeting or exceeding all weekly quality quotas. CoverDesk Philippines | Recruitment Specialist / Endorser (Onsite) March 2023 – August 2024 Managed the high-volume screening and interview process for prospective virtual assistants, efficiently processing a pipeline of 30-50 candidates per week. Consistently approved top-tier applicants for the final interview round, maintaining a quality endorsement rate estimated above 90% based on client feedback and hire success. Functioned as a primary client-facing representative, conducting needs assessments over the phone and facilitating the critical final-round interviews between candidates and clients. Lexie Staffing Business and Consulting | Recruitment Specialist (Remote) May 2022 – March 2023 Supported recruitment needs for various BPO firms by sourcing, screening, and approving candidates for final interviews across multiple remote call center roles. Oversaw the first-round interview process, reducing time-to-endorsement by efficiently managing applicant flow and scheduling. IBEX Global Solutions Inc. | Customer Service Representative (Remote) October 2021 – May 2022 Managed high-volume remote communication, successfully resolving an estimated 30- 50 daily customer inquiries related to order placement, parcel tracking, and complex refund requests. Achieved high customer satisfaction by de-escalating issues and providing clear, detailed instructions for complex service procedures and troubleshooting. Consistently utilized internal systems (CRM/ticketing) to accurately document resolutions and service provided, contributing to team reporting integrity. Peak Support | Virtual Assistant (Remote) September 2020 – September 2021 Managed and executed complex scheduling for client meetings and provided comprehensive administrative and technical support during sessions. Independently created and delivered essential client reports, ensuring stakeholders were consistently informed on project status and progress.