Jhoana Marie
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
I have 3 years of experience in the BPO industry, where I handled different roles across various industries and built strong skills in communication, organization, and customer support. For the past 3 years, I’ve been working from home as a Virtual Assistant, supporting US-based clients with email and calendar management, CRM updates, document preparation, and research. I’m highly organized, tech-savvy, and proactive in helping clients keep their operations running smoothly. My goal is always to deliver excellent results, create efficient systems, and contribute to client growth.
Key Skills
Strong communication skills (written and verbal)
Organized and detail-oriented
Tech-savvy with tools like Google Workspace, MS Office, CRMs, and task management apps
Calendar and email management
Research and reporting
Customer support and problem-solving
Able to adapt quickly and handle multiple tasks
Professional Experience
have 3 years of experience in the BPO industry handling different roles across various industries, where I learned how to communicate with clients, stay organized, and manage different priorities. For the past 3 years, I’ve been working from home as a Virtual Assistant, supporting clients with email and calendar management, CRM updates, document preparation, research, and customer support. I’ve also helped improve processes to make work easier and more efficient for my clients.
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