Ilyn
Get to Know Me
Watch a brief introduction that highlights my professional background and areas of expertise.
Professional Summary
Results-driven Sales Development Representative with proven experience in B2B cold calling, lead generation, appointment setting, and business development. Skilled at engaging decision-makers, qualifying prospects, and uncovering business needs through high-volume outbound outreach. Adept at building rapport quickly, handling objections, and consistently setting high-quality meetings that drive pipeline and revenue growth. Highly adaptable and performance-oriented, with a strong ability to manage multiple priorities, exceed activity targets, and thrive in fast-paced, metrics-driven sales environments.
Key Skills
1. B2B Cold Calling & Outbound Prospecting
2. Lead Generation & Qualification
3. Appointment Setting & Pipeline Development
4. Business Development & Market Research
5. High-Volume Call & Email Outreach
6. Objection Handling & Consultative Selling
7. Relationship Building & Stakeholder Engagement
8. CRM Management (Salesforce, HubSpot, etc.)
9. Sales Metrics, KPIs & Target Achievement
10. Time Management & Multi-Tasking
11. Cross-Functional Collaboration
12. Adaptability in Fast-Paced Sales Environments
Professional Experience
Sales Development Representative (SDR)
Master Cleaning Corp. – Utah, USA | Aug 2024 – Present
* Generate B2B pipeline through cold calling, email, and LinkedIn outreach targeting C-suite and procurement leaders.
*Qualify prospects by identifying facility management needs and positioning tailored cleaning solutions.
*Schedule high-quality meetings and demos for the sales team, contributing to new business growth.
*Maintain accurate CRM records and collaborate with sales leadership to improve outreach effectiveness.
*Consistently meet or exceed lead generation and appointment-setting targets.
Sales Development Representative (SDR)
Hometown Home Buyers – Florida, USA | Sep 2022 – Aug 2024
*Conducted high-volume outbound cold calls targeting FSBOs, expired listings, geographic farms, COIs, and past clients.
*Qualified inbound and outbound leads and converted them into appointments for buyer and listing agents.
*Maintained consistent follow-up to nurture prospects and sustain a strong pipeline.
*Partnered closely with agents to ensure smooth handoffs and maximize appointment-to-close outcomes.
Business Development Representative (BDR)
Crewbloom – New York, USA | Jun 2019 – Jul 2022
*Prospected and qualified B2B clients for staffing solutions through calls, email, and social outreach.
*Assessed hiring needs and business fit to deliver qualified opportunities to Account Executives.
*Built and maintained a strong sales pipeline through relationship-driven engagement.
*Consistently exceeded KPIs for lead generation, meetings booked, and conversions.
Sales Development Representative (SDR)
Ordermate Australia – VIC, Australia | Mar 2016 – Feb 2019
*Generated leads in the restaurant and hospitality sector through outbound prospecting.
*Qualified decision-makers for digital marketing services including SEO, PPC, and web solutions.
*Scheduled meetings and supported Account Executives in driving revenue growth.
*Met or exceeded lead generation and appointment-setting quotas.
Sales Development Representative (SDR)
Lucina Egg Bank – San Diego, CA | Aug 2014 – Jan 2016
*Prospected healthcare providers and individuals seeking fertility solutions.
*Conducted outbound outreach, qualified leads, and scheduled consultations with medical teams.
*Built trust-based relationships while managing sensitive client needs.
*Achieved monthly and quarterly lead and appointment targets.
Business Development Representative (BDR)
Monroe Consulting Group – BGC, Philippines | Apr 2011 – Jun 2014
*Generated new business for recruitment services through outbound prospecting and research.
*Qualified decision-makers based on hiring needs and organizational fit.
*Maintained a strong pipeline and supported contract and placement growth.
*Consistently met or exceeded performance targets.
Outbound Cold Caller
Perth Solar Force – Perth, Australia | Nov 2009 – Feb 2011
*Conducted high-volume cold calls to promote residential and commercial solar solutions.
*Qualified leads, handled objections, and scheduled appointments for field sales teams.
*Exceeded daily and monthly call and appointment goals.
Customer Service Representative
Citibank AU – Sydney, Australia | Mar 2007 – Sep 2009
*Delivered exceptional customer service across banking products and transactions.
*Resolved issues efficiently while maintaining compliance and data security.
*Cross-sold financial products and met customer satisfaction metrics.



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