Highly experienced Sales Development Representative with a strong background in lead generation, appointment setting, outbound sales, and customer support across SaaS, healthcare, legal, recruitment, and professional services industries. Skilled in engaging decision makers, qualifying prospects, and managing complex pipelines through phone, email, and multichannel outreach. Brings a disciplined, detail oriented approach with a proven ability to support revenue growth while maintaining high standards of client communication and data accuracy.

Lead Generation and Prospecting
Cold Calling and Multichannel Outreach
Appointment Setting and Meeting Coordination
B2B Sales and Business Development
CRM Management (Salesforce, HubSpot, Pipedrive, ActiveCampaign)
Email Marketing and Follow Up
Customer Support and Case Management
Objection Handling and Call Control
Pipeline Tracking and Reporting
Research and Lead Sourcing
Project and Task Management
Cross Team Collaboration
Medical and Legal Case Support
Data Entry and Documentation Accuracy
Time Management and Organization
Remote Work Execution

‍

Results driven sales and support professional with over 17 years of experience across sales development, lead generation, customer service, and business operations. Proven ability to generate qualified leads, schedule appointments, manage CRM systems, and support sales teams through structured outreach and consistent follow up. Extensive background working with US and AU based companies in SaaS, healthcare, recruitment, and legal services. Recognized for reliability, strong communication, and the ability to manage high volume workloads while maintaining accuracy, professionalism, and client trust.

‍