Flordelyn

Virtual Assistant

Get to Know Me

Professional Summary

I am a motivated and results-driven Sales Development Representative with a strong passion for helping customers find the right solutions. I bring experience in customer engagement, lead qualification, and relationship building, with a proven ability to communicate clearly and confidently. I thrive in fast-paced environments and enjoy connecting with prospects, understanding their needs, and creating opportunities that support the sales team’s goals. I am committed to delivering excellent customer experiences, staying organized, and consistently meeting performance targets. With a positive attitude and a strong work ethic, I’m excited to contribute to a team where I can grow, add value, and help drive revenue success.
Key Skills Icon

Key Skills

1. Communication Skills Clear, confident, and professional speaking Strong listening skills Ability to explain products or services simply 2. Prospecting & Outreach Cold calling Email outreach Using scripts while still sounding natural 3. Lead Qualification Identifying customer needs Asking the right questions Determining if a lead is a good fit 4. Relationship Building Building rapport quickly Personalizing conversations Showing empathy and understanding 5. CRM Management Updating customer records Tracking conversations and follow-ups Staying organized with tools like HubSpot, Salesforce, or ServiceTitan 6. Time Management Prioritizing leads Handling daily targets Managing follow-ups efficiently 7. Adaptability Adjusting to new tools or scripts Handling objections smoothly Staying calm under pressure 8. Objection Handling Responding professionally to concerns Turning objections into opportunities Staying positive even when rejected 9. Product Knowledge Understanding the service/product you sell Explaining benefits clearly Answering basic questions confidently 10. Goal-Driven Mindset Motivated to meet KPIs Competitive but collaborative Focused on results and improvement

Professional Experience

I have experience working as a Sales Representative, where I focused on connecting with customers, understanding their needs, and helping them find the best solutions. Most of my day was spent speaking with prospects, answering questions, and guiding them through our services in a way that felt clear and helpful. I handled outreach through calls, emails, and follow-ups, making sure every interaction was professional and friendly. I’m comfortable qualifying leads, addressing concerns, and explaining the value of our services without sounding pushy. I also made sure to keep our CRM updated so clients always received timely and accurate information. In this role, I learned how important it is to listen, build trust, and provide a great customer experience. I consistently met my goals by staying organized, being proactive, and treating each client with care. Overall, my experience has helped me grow into someone who can communicate well, stay patient, and create genuine connections with customers.

Flordelyn

Get to Know Me

Watch a brief introduction that highlights my professional background and areas of expertise.

Professional Summary

I am a motivated and results-driven Sales Development Representative with a strong passion for helping customers find the right solutions. I bring experience in customer engagement, lead qualification, and relationship building, with a proven ability to communicate clearly and confidently. I thrive in fast-paced environments and enjoy connecting with prospects, understanding their needs, and creating opportunities that support the sales team’s goals. I am committed to delivering excellent customer experiences, staying organized, and consistently meeting performance targets. With a positive attitude and a strong work ethic, I’m excited to contribute to a team where I can grow, add value, and help drive revenue success.

Key Skills

1. Communication Skills Clear, confident, and professional speaking Strong listening skills Ability to explain products or services simply 2. Prospecting & Outreach Cold calling Email outreach Using scripts while still sounding natural 3. Lead Qualification Identifying customer needs Asking the right questions Determining if a lead is a good fit 4. Relationship Building Building rapport quickly Personalizing conversations Showing empathy and understanding 5. CRM Management Updating customer records Tracking conversations and follow-ups Staying organized with tools like HubSpot, Salesforce, or ServiceTitan 6. Time Management Prioritizing leads Handling daily targets Managing follow-ups efficiently 7. Adaptability Adjusting to new tools or scripts Handling objections smoothly Staying calm under pressure 8. Objection Handling Responding professionally to concerns Turning objections into opportunities Staying positive even when rejected 9. Product Knowledge Understanding the service/product you sell Explaining benefits clearly Answering basic questions confidently 10. Goal-Driven Mindset Motivated to meet KPIs Competitive but collaborative Focused on results and improvement

Professional Experience

I have experience working as a Sales Representative, where I focused on connecting with customers, understanding their needs, and helping them find the best solutions. Most of my day was spent speaking with prospects, answering questions, and guiding them through our services in a way that felt clear and helpful. I handled outreach through calls, emails, and follow-ups, making sure every interaction was professional and friendly. I’m comfortable qualifying leads, addressing concerns, and explaining the value of our services without sounding pushy. I also made sure to keep our CRM updated so clients always received timely and accurate information. In this role, I learned how important it is to listen, build trust, and provide a great customer experience. I consistently met my goals by staying organized, being proactive, and treating each client with care. Overall, my experience has helped me grow into someone who can communicate well, stay patient, and create genuine connections with customers.

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