Sales Development Representative with a strong foundation in technical support, customer service, and outbound sales. Started on TV, internet, and phone issues, advanced to an escalations desk, then moved into customer service across food delivery, financial, and real estate accounts. Transitioned to virtual assistant, telemarketer, and appointment setter roles, then into full SDR and business development across remodeling, roofing, solar, cybersecurity, business coaching, SaaS, and fintech. Sharp, quick on questions, and shows strong conversational intelligence.

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Progressed from technical support for TV, internet, and phone to escalations, then delivered customer service for food delivery and payments with credits, refunds, and account tasks. Shifted into real estate outreach as a virtual assistant and appointment setter, managing email campaigns and Facebook lead generation. Moved into SDR and business development roles handling cold calling, list building, and meeting setting for trades, cybersecurity, coaching, SaaS, and fintech teams. Recognized for reliability, clear communication, and consistent activity to generate qualified meetings.